Terms of Service
1. Agreement to Terms
Hooksight (the "Service") is operated by Beecom Inc. (주식회사 비컴), a company registered in the Republic of Korea (Business Registration Number 571-81-02187) ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
2. Description of Service
Hooksight is an AI-powered analytics tool that extracts transcripts, captions, and metadata from publicly available short-form video content and provides insights for content creators and marketers. The Service provides:
- Voice transcription via direct audio analysis (powered by Whisper), accurately handling dubbed, translated, or non-original-language videos by prioritizing the actual audio over caption metadata
- On-screen text extraction (OCR) from video frames
- Viral "hook" and retention pattern analysis
- AI-powered script rewriting
- Export in multiple formats (SRT, VTT, Excel)
Hooksight is a read-only analytics tool. It does not post, schedule, or automate any social media activity, and it does not generate or inflate engagement metrics.
3. Supported Platforms
The Service supports extracting content from publicly accessible short-form video URLs including YouTube Shorts, TikTok, and Instagram Reels, and other public video platforms. Video retrieval is performed through authenticated third-party services (Bright Data). The Service does not require your platform credentials and does not access content that is not publicly accessible. Platform availability may change without notice due to third-party platform policy changes.
4. Accounts and Plans
Free Tier
- Daily usage limits apply (see the pricing page)
- No commercial-use guarantee and no service-level agreement (SLA)
Pro Plan
- A monthly subscription with a 14-day free trial
- Billed at US$19.00 / month or ₩25,000 / month depending on your region
- Usage limits as described on the pricing page; commercial use permitted
You must provide accurate registration information, are responsible for the security of your account credentials, must be at least 18 years old, and may not create multiple free accounts to bypass usage limits.
5. Acceptable Use
You agree NOT to:
- Use the Service to extract content for illegal purposes
- Attempt to circumvent rate limits or usage restrictions
- Scrape, resell, or redistribute extracted content in bulk without rights
- Use the Service to infringe on intellectual property rights
- Submit malicious URLs or attempt to exploit the Service
- Use the Service for spam, harassment, or automated mass content generation
6. Intellectual Property
- Original content copyright belongs to the original creator. The Service extracts text from publicly available content for personal analysis and reference purposes.
- Video source handling is transient. When the Service needs to download a video file for speech-to-text and on-screen OCR analysis, the file is processed in memory or on temporary disk and deleted immediately after text extraction completes. Video files are never cached, retained, or redistributed. Only the derived text outputs are stored in your account history.
- AI-generated outputs (rewrite, viral score) are provided as-is. You are responsible for ensuring your use of rewritten content complies with applicable copyright and fair-use laws.
- The Service does not claim ownership of extracted or rewritten content.
- Korean users: transient copying for text extraction is intended to fall within the temporary reproduction exception (저작권법 §35의2) and fair-use analysis. You remain responsible for downstream use of extracted text under applicable law.
7. Third-Party Platform Access
Video retrieval from YouTube, TikTok, and Instagram is performed through Bright Data, an authenticated third-party service that operates under its own platform agreements. The Service does not ask for, use, or store your credentials for any platform; only the submitted URL is sent. You are responsible for complying with the terms of service of YouTube, TikTok, Instagram, and any other third-party platform you access through the Service. We do not guarantee uninterrupted access to any third-party platform.
8. AI Disclaimer
- Transcription accuracy depends on audio quality, language, and background noise. We do not guarantee 100% accuracy.
- Viral scores are algorithmic estimates and do not guarantee actual content performance.
- AI rewrite outputs may contain errors. Review all AI-generated content before use.
- The Service uses third-party AI models subject to their respective terms.
9. DMCA and Copyright Claims
9.1 Takedown Notice
If you believe content extracted through our Service infringes your copyright, send a takedown notice to support@hooksight.com including (a) your physical or electronic signature, (b) identification of the copyrighted work claimed to have been infringed, (c) the specific URL or location of the allegedly infringing material, (d) your contact information (address, phone, email), (e) a good-faith statement that the use is not authorized, and (f) a statement under penalty of perjury that the information is accurate and you are the owner or authorized agent. We will respond within 5 business days.
9.2 Counter-Notification
If you believe your material was removed in error, you may send a counter-notification to the same address. A valid counter-notification must include (a) your signature, (b) identification of the removed material and its prior location, (c) a statement under penalty of perjury that the removal was a mistake or misidentification, (d) your name, address, and phone number, and (e) consent to the jurisdiction of the Federal District Court for the district where your address is located (or, if outside the U.S., the Northern District of California), and acceptance of service of process from the original complainant. Upon receipt of a valid counter-notification we may restore the material in 10 to 14 business days unless the complainant files an action seeking a court order.
9.3 Repeat Infringer Policy
In accordance with 17 U.S.C. §512(i), we will terminate the accounts of users determined to be repeat infringers. We define a "repeat infringer" as any user who is the subject of two or more valid takedown notices within a rolling 12-month period. Account terminations under this policy are not eligible for refund.
9.4 Designated Agent
Copyright Agent: BEECOM Inc., 601, 1192 Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, Korea · support@hooksight.com
10. Service Availability
The Service is provided on a best-effort basis. We do not guarantee uptime, response time, or availability, and we reserve the right to modify, suspend, or discontinue the Service at any time.
11. Payment Processing
All payments for Hooksight are processed by Paddle.com Inc. ("Paddle"), which acts as our Merchant of Record. Paddle — not Beecom Inc. — is the authorized reseller of Hooksight subscriptions and is the direct party to your payment transaction. Paddle is the first-line party responsible for processing payment information, calculating and remitting applicable taxes, handling refunds, and resolving payment disputes.
Your card or bank statement will show the charge as PADDLE.NET* HOOKSIGHT. By purchasing a paid plan, you also agree to Paddle's Buyer Terms and Privacy Policy. Subscriptions are billed monthly in advance; prices may change with 30 days' advance notice.
12. Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, THIRD-PARTY PLATFORM ACCOUNT RESTRICTIONS, OR INACCURATE TRANSCRIPTIONS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
13. Cancellation and Refunds
Cancellation. You may cancel your subscription at any time from the "Manage Subscription" area of your dashboard, or by emailing support@hooksight.com. Cancellation takes effect at the end of your current billing period; you retain Pro access until then. There is no proration for unused portions of a billing period.
Refunds. You may request a full refund within 14 days of your first payment. This window also covers the statutory right of withdrawal under the Korean Act on the Consumer Protection in Electronic Commerce (전자상거래법). After 14 days, monthly subscription payments are non-refundable. Full details and instructions are in our Refund Policy.
14. Changes to Terms
We may update these Terms at any time. Material changes will be communicated via the Service interface at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.
15. Governing Law
These Terms are governed by the laws of the Republic of Korea. Any disputes shall be resolved in the courts of Seoul, Republic of Korea.
16. Contact and Support SLA
For questions about these Terms, contact support@hooksight.com.
Support SLA: We commit to a first response within 24 hours for inquiries submitted to support@hooksight.com. Korean-language requests follow the statutory 10 business-day response window under PIPA §38 (see Privacy Policy §7).